Shopping Terms and Conditions
When you purchase an item you will help provide vital services for children and young people affected by cancer. If you need any help please email email@example.com or phone 028 9080 5599.
- Please note, there is a charge of £1.95 for postage & packaging on all orders.
- Please allow up to 4-5 days for delivery.
- All payments are processed securely through Paypal.
- For returns and cancellations, please read our Returns and Cancellation Policy below.
Returns and Cancellation Policy
- If you are a consumer and are located within the EU, you have a legal right to cancel your Contract during the period set out below. This means (subject to the exceptions below) that you may return the product to us and obtain a refund if for any reason you change your mind about purchasing the Product.
- You can cancel the Contract from the date you receive the Dispatch Confirmation but please note that your right to cancel the Contract will cease 10 working days after you receive the Products.
- Please note that this right of cancellation does not apply in the case of Products which are made-to-measure, personalised or custom-made;
- If you do wish to cancel and return your purchased Products to us, simply email us at firstname.lastname@example.org with your PayPal reference number and name and the reason you would like to return the Product, then return the item to us securely along with your delivery letter and your name.
- Upon receipt of your cancellation email we will arrange a full refund for you including any delivery costs you paid. This refund will be to the debit or credit card you used to pay for the Products. Your refund will be issued to you through PayPal. We aim to process the refund as quickly as possible, and no later than 14 days from the date you notified us of your wish to cancel.
- If you cancel the Contract after you have received the Products, or receive them after you have cancelled the Contract you must return the Products to us within 7 working days, to the following address:
Online Shop Returns
Cancer Fund for Children
Portside Business Park
Airport Road West